Purchases & Refunds
How can I make a purchase for a course?
Making a purchase is easy! Simply browse our course catalog, select the course you’re interested in, and get in touch with our course advisor through chat or email and enroll into the program.
What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal. During the enrollment process, you can choose the payment method that is most convenient for you.
Do you offer refunds?
Yes, we have a refund policy in place.
Our refund policy may vary depending on the type of course and the circumstances. Generally, we offer a refund within a specified period from the date of purchase. For more detailed information, please contact our customer support team.
Can I transfer my enrollment to another course?
In certain cases, we may allow enrollment transfers to another course. Please reach out to our customer support team with your request, and we will assist you accordingly.
How long does it take to process a refund?
Refund processing times may vary, but we strive to process refunds within a reasonable timeframe. Once the refund is approved, it may take a few business days for the funds to be credited back to your original payment method.
Making Courses
How do I access the course materials?
Once you have enrolled in a course, you will gain access to the course materials through our online learning platform. You will receive login credentials and instructions on how to access the platform.
Are the courses self-paced or instructor-led?
Our courses can vary in format. Some courses are self-paced, allowing you to study and complete the modules at your own convenience. Other courses are instructor-led, with scheduled sessions and interactive live classes. Please check the course details for specific information on the format.
Can I interact with the instructor during the course?
Yes, if you are enrolled in an instructor-led course, you will have the opportunity to interact with the instructor during live classes or designated discussion forums. This allows for direct communication, clarification of concepts, and addressing any questions or concerns.
Can I access the course materials after the course has ended?
Yes, you will typically have access to the course materials even after the course has ended. This allows you to revisit the content, review the materials, and continue learning at your own pace. The duration of access may vary depending on the course, so please refer to the course details for specific information.
Will I receive a certificate upon completion of the course?
Yes, upon successful completion of the course, you will receive a certificate of completion. The certificate verifies your participation and successful fulfillment of the course requirements. It can serve as proof of your acquired skills and knowledge.
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